Go Postal does not facilitate returned packages or take responsibility for wrong items ordered, items with missing parts or wrong items delivered. However, if your items are visibly damaged or missing an item, we will HOLD the package at our Florida office and contact you for further instructions. We are not responsible for concealed damage. Items that are insured, are insured only for transport from our Florida Location to collection or delivery of your package in Nassau. You are advised to inspect your packages before signing for them as we will not be held responsible for them after this point.