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Yes. If your package has been cancelled by our personnel due to being damaged or incomplete, you can still have your package sent to your pick-up location once the proper receipt is uploaded. To do this, locate the send button in the return column, upload the receipt, then tap on the send button.
Can I still send a package if it’s been canceled?
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- Are U.S. returns free?
- Do you charge storage fees?
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- How is Customs Item VAT (CIV) calculated?
- How much do you charge for freight?
- What a four requirements to upload a receipt?
- What is Go Postal's Delivery Standards?
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- Can I pay for delivery after paying for my packages?
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- I uploaded the wrong receipt, What do I do next?
- I’ve pre-uploaded my receipt, but no longer want my package shipped. What should I do?
- My tracking number is correct, but the photo uploaded to my account is not. Should I still upload my receipt?
- What currency does Go Postal accept?
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- How to resend an activation code?
- I am experiencing issues with the app
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- I paid for a package recently, but it is still showing in the Manage Packages tab?
- The packaged uploaded to my account is incorrect. What should I do?
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- Can I pick up my package from your US location?
- Can I pick up one of my packages and pay for the others later?
- Can I still send a package if it’s been canceled?
- Can you hold my packages in the US until all of them have arrived?
- Do certain items require a permit?
- Do you provide international returns?
- How long does it take for a package to be delivered?
- I have one receipt, but the items were shipped separately. What do I do?
- My package has been delivered to the wrong address what should I do?
- My package is still set to departure after 2 business days, what is the reason?
- What happens if I receive a package with no value?
- What is a Hazmat Item?
- What is dimensional Weight?
- What requirements must be met to ensure my packages are shipped?
- Why is my package on standby?
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- Can I change the delivery address of my package?
- Can I ship a car through Go Postal?
- Can I ship a package without my suite number?
- Can someone ship my package using my suite number?
- Do you consolidate packages?
- Do you have a prohibited items list?
- Do you offer drop offs?
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- How do I download the Go Postal app?
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- How will I know the status of my package?
- Once I place my order, what do I do next?
- What does arrival mean?
- What does AWB mean?
- What does Departure mean?
- What does forwarded mean?
- What does request mean?
- What does the color code in the AWB column mean?
- What’s the difference between a personal & business account?
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